The Sedona Method's 100% Satisfaction Guarantee

If for ANY reason and at any time up to 30 days after you receive any Sedona Method Audio Program or begin any Sedona Method On-line Course you are not satisfied, send the Workbook(s), CD(s) or DVD(s) back and we will make sure that you receive a full and complete, 100% refund less applicable shipping and handling.

Exchanges are Fair and Simple

If you receive a defective product, we will gladly exchange it. Your replacement will be shipped to you once you contact us and let us know of the defect. You will not have to wait until we receive your defective product. We trust you to return your defective product in a timely manner!

Procedures for Returning and Exchanging Items

Place your first and last name on the address label or the outside of the package, as we will not accept any packages without one. In addition, please put your name and address on the inside of the package with the reason for your return, and wrap the package securely. We recommend that you use a carrier with package tracking such as United States Post Office with Return Receipt Requested, or UPS.

Please ship all returns to the following address:

Sedona Training Associates Returns
4610 Prime Parkway
McHenry, IL 60050
Attn: Returns dept.

Refunds

Retreat/Seminar Refund Policy

All Sedona Method Live Seminars conducted by Sedona Training Associates are non-refundable.
• No name changes are allowed.  
• All tickets are non-refundable and non-transferable to another course.
• If you cancel 30 days before the event start date: You will receive a refund minus a $250 cancellation fee.
• Cancel 30 to 7 days before event: Refund, minus $350 cancellation fee.
• Cancel 7 days before event: Refund, minus $500 cancellation fee.
• No extensions are allowed for any reason.

 

Wholesale Refund Policy, Including Coach and Instructor Purchases

Product purchased at wholesale prices, which includes all coach and instructor purchases, is non-refundable. Product that is received defective or damaged by wholesaler, coach or instructor may be returned to STA for replacement by the wholesaler, coach or instructor.

Site Memberships

You may cancel your membership on any Sedona Method site at any time by emailing to support@sedonamethod.zendesk.com. Memberships fees already processed are non-refundable.